The numbers don't lie. Most IT teams are spending the majority of their capacity on work that should never reach a human.
Your senior engineers spend 30–40% of their week on password resets, broken access, and onboarding tasks. At $180k/yr, that's $72k per engineer flushed down the support queue.
Repetitive L1 tickets are soul-crushing. Engineers who joined to build products are drowning in Jira noise. Attrition follows. Hiring another one costs $30–50k in recruiting alone.
A new hire waiting 4 hours for software access on day one doesn't forget. IT becomes a bottleneck, not an enabler — and leadership notices when it slows every team down.
Triage connects to your helpdesk (Slack, email, Jira) and uses AI to classify, verify, and resolve tickets in seconds — automatically. The ticket never enters your queue.
Join the early access program. We're onboarding a select group of IT teams — you'll get white-glove setup, direct access to our team, and early pricing locked in.